Privacy Policy
Last updated: October 17, 2026
BSBK Holdings, LLC, a California limited liability company, doing business as BNB Operators ("BNB Operators," "we," "us," or "our"), operates the website bnboperators.com (the "Site") and provides short-term rental education, courses, and done-for-you consulting services (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Site or our Services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information you provide directly. When you sign up for our free intro course, request information, purchase a course, or engage us for done-for-you consulting, we collect information such as your name, email address, phone number, and any details about your short-term rental property or business you choose to share with us.
Payment information. Payments for courses and services are processed by Stripe. We do not store your full credit card number or bank account details on our own servers — Stripe handles that data directly under its own privacy and security practices. We may retain records of the transaction itself (amount, date, service purchased).
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information about your device and how you interact with the Site, including your IP address, browser type, pages viewed, and referring URLs. We use the following tools for this purpose:
• Google Analytics — to understand site traffic and how visitors use the Site
• Meta (Facebook) Pixel — to measure and improve the performance of our advertising
CRM and marketing data. We use GoHighLevel to manage leads, store form submissions, and send email or SMS communications. Information you submit through forms on the Site (such as the Free Intro Course signup) is stored in this platform.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and improve the Site and our Services
• Deliver the free intro course and any paid course content you purchase
• Communicate with you about your account, purchases, or inquiries
• Send marketing communications about our courses and services, where you have not opted out
• Process payments and maintain business records
• Analyze Site traffic and improve our marketing
• Comply with legal obligations and protect our legal rights
3. How We Share Your Information
We do not sell your personal information. We share information only with:
• Service providers who perform functions on our behalf, including Stripe (payments), GoHighLevel (CRM/email/SMS), Google Analytics (analytics), and Meta (advertising)
• Professional advisors such as accountants or attorneys, where necessary
• Legal or regulatory authorities, if required by law, subpoena, or other legal process, or to protect our rights, property, or safety
• A successor entity, if we are involved in a merger, acquisition, or sale of assets
Text messaging (SMS). No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages on our behalf.
4. Cookies and Tracking Technologies
The Site uses cookies and similar tracking technologies (including those used by Google Analytics and the Meta Pixel) to recognize your browser, remember your preferences, and understand how you use the Site. You can control cookies through your browser settings; disabling cookies may affect how the Site functions.
5. Your Choices
• Marketing emails/texts. You can opt out of marketing emails at any time using the unsubscribe link in any email, or by texting STOP to any marketing text message.
• Access and deletion. You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the email below.
• California residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion. Contact us to exercise these rights.
6. Data Retention
We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
The Site and our Services are intended for adults engaged in short-term rental ownership and business operations. We do not knowingly collect personal information from anyone under 18.
9. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights described above, contact us at:
BSBK Holdings, LLC d/b/a BNB Operators
Email: info@bnboperators.com